Starlink Users Will Now Have to Pay $5 to Pause Service
Starlink is ending a popular free feature that let customers pause service at any time for free. Now, you’ll have to pay $5 a month to enter what the company is calling “Standby Mode.”
A few years ago, I was excited when I heard that Starlink was coming to my area. I signed up and waited almost a year on their waiting list before they finally shipped the equipment. This was Starlink Generation 2 with the rectangular dish. The gear was pretty pricey, but I thought the technology was impressive, so I decided to take the risk.
When I first signed up, service was $99 a month, and I was getting a consistent 250 Mbps download speed, which was awesome. It was really competitive with my Comcast connection at the time, and I thought I’d replace my home internet entirely. But then I noticed some limitations—no dedicated IP address, and if I remember correctly, no way to bypass their included router at the time. I could be wrong about that, but I’m pretty sure that was the case.
So I downgraded Starlink from my primary internet to backup internet, then eventually just to camping internet. At that point, it was perfect for our needs. We took it camping to remote areas with no cell signal or other internet options, and Starlink delivered exactly what we needed. I kept the residential subscription, which billed me $100 every month whether I used it or not, but the price seemed reasonable.
Then the pricing started creeping up slowly. If I remember correctly, it went from $99 to around $110 or $120, then kept increasing. I think it’s now up to $150 or $160. The only reason I stuck with it was the ability to pause service at no cost and reactivate it whenever needed—for camping trips, internet outages at home, or hurricane preparation.
But now they’re putting another nail in their coffin because you can no longer pause service for free. They’re now charging $5 a month just for standby mode. In other words, they’re charging me for not using their service. That doesn’t sit right with me. They claim standby mode includes limited data for calls and software updates, capped at around 500 Kbps.
Don’t get me wrong—$5 isn’t a big deal in the grand scheme of things. But it’s the principle of nickel-and-diming customers every way they can. I understand their company exists to make money, but don’t do it at the expense of loyal customers who’ve been with you for years. Honestly, I think they should have grandfathered early users like me into the original $99 plan instead of nearly doubling the price just a few years later.
Right now, I still have Starlink as part of my camping and emergency preparedness gear. But if pricing keeps climbing and wireless carriers continue expanding coverage, I’ll definitely reconsider. As soon as I see a viable alternative, I might jump ship. We’ll see if Starlink can earn the right to keep me as a customer.