Note: This post was originally published on August 29, 2025. Due to technical issues, it was deleted and I am publishing it again today.

Digital Twins are virtual representations of the physical world—whether that’s a human being, a computer network, or an entire factory. Imagine having a digital twin of yourself that serves as a testbed for various scenarios. For example, if you’re suffering from high blood pressure, instead of trying different medications to see which works best, you could test them on your digital twin first. By feeding it your specific parameters, the system could theoretically narrow down the most effective treatment, since it’s essentially a replica of your own body. With AI integration, it could even suggest customized combinations of medications tailored specifically to your needs.

Another example is computer network management. You’d have your real physical network running in production, alongside a digital twin that’s constantly being experimented on and tested. This allows you to identify vulnerabilities and discover more efficient operational methods without risking your live system. AI-powered digital twins could predict potential attacks and recommend better security measures. At least, that’s the premise and promise.

The same concept applies to customer service. By feeding all the data recorded from real customer service interactions into a digital twin, companies could run countless scenarios to improve service quality. The system might discover ways to achieve better results with shorter phone or chat times per customer, ultimately enhancing both efficiency and customer satisfaction.

Although this is not a new concept, by any means, I think this sounds like a fantastic idea, and I only recently learned about it, which made me want to learn more. What really caught my attention was reading about companies like TwinHealth that are securing tens of millions of dollars in funding and investments, pushing their valuations to numbers with lots of zeros. I’m talking billion-dollar territory. There’s clearly something big happening here.

I know this might sound very “science fiction” of me, but it reminds me of Minority Report, where the “precogs” would predict someone committing a crime and authorities would arrest that person before the crime occurred. What if digital twin technology evolves into something similar? It’s a possibility, though perhaps not a high probability. It’s always wise to consider both the best and worst potential outcomes. Hopefully, we’ll land somewhere in the middle.